https://www.finra.org/arbitration-mediation/dispute-resoluti...The number seems very small compared to the sheer number of retail investors that lose money on options and a lot of these don't even go in favor of the complaintant either.
Just to clarify I'm not talking about somebody doing some sort of complex options play that ends them up in debt when they are 17 years old or something like that.
I'm talking about the average case where somebody signs up for a brokerage account, funds the account, accepts the disclaimers and fills out the questionnaire to do options, is approved for level one, buys some call options, and they all go to zero. Why should they get their money back?