You probably need to apologise to minimaxir for that mistake.
You also need to find someone else to handle this thread, because you're not doing a good job at it.
Things you need to do:
1) Read up on your requirements under the various European data protection laws. You have to only collect the information you need; and keep it for the time you need it; and tell your users what you're collecting and why; and make the information you collect available to users when they ask; and make corrections when asked. There's probably a requirement to delete it when asked to too.
2) Fix your email. You must stop spamming people. Spam is any bulk, unsolicited, email. Bulk is "more than one". Unsolicited means i) You don't have a confirmed opt-in (and users not unselecting a box does not count in UK) ii) You don't include a single-click unsubscribe link in every email
3) Get someone who knows PR involved. 3a) Until then, get someone else to read your comments before posting. You don't need to post immediately, and doing so is causing you harm.
That is my end-goal. :) Trying to set up a good, video-friendly workflow first.
I sorta wish I was able to reply to parent's comment before it got flagged to death, though.
The parent comment is from an aged account, linked to someone other than you suggest. In fact all of the accounts you've posted this exact comment to are aged accounts linked to other people.
You need to think about how this is reflecting on both you and your company.
You had an opportunity to make this right, but now you're doubling down on the insanity.