You can't call this good. They are fucking up on purpose and have made a calculation that most people won't notice and it's cheaper to refund the few that do. That's terrible customer and feels very unethical.
if a customer doesn't notice it's a knockoff, then it's not a knockoff?
> Counterfeit goods are estimated to amount to approximately 12.5 % of China’s total exports and over 1.5 % of its GDP. This results in estimations that 72 % of counterfeit goods currently in circulation in three of the world’s largest markets for such products, namely the EU, Japan and the USA,have been exported from China.
https://www.europol.europa.eu/sites/default/files/documents/...