Oh. Is that borne from past experience? Because my experience living in a very accepting, liberal city, tells me the opposite. Unless your tshirt and shorts are from j crew.
Yes, you may live in a more wealthy area, which may attract those with more expensive looking dress. But are telling me that you've personally witnessed a person denied customer service simply due to the fact that they do not dress in expensive clothing?
Nobody is talking about denied anything. This is about speed and priority. It is no surprise that well-dressed attractive people get better customer service. This is just a little more true at apple than at other electronics stores.
Take this example:
I show up in a store at 1200, and am told the waiting time is approx 30 minutes. I wait in the queue.
Another customer shows up in the store at 1220. This customer is more well-dressed than I am. This customer also waits in the queue.
At 1230, the more well-dressed customer is chosen to be serviced before I am, a customer who has been waiting for 30 min vs the other customer's 10 min. I have just been denied customer service in favor of the other customer, no?
I don't mean to make this a long, drawn-out conversation. I'm just looking for clarification.
Maybe. Perhaps they booked an appointment in advance instead of doing a walk-in and it had nothing to do with their clothing, or there are multiple queues for different types of service.