This course was geared toward teaching high school. In college you have a totally different dynamic. You're not responsible for your students and you have no authority over them besides grading. People in college otherwise tend to be very respectful of their lecturers, however, since they are paying tuition to attend class and so they're invested in their education. It's rare to see anyone screw around like a high school student.

As for references, I don't really. Everything in that course was on paper handouts made specifically for us by our instructor (we had a class of 5 people). Essentially, what you want to do is ask a question directly, without couching it in any NVC-style language. Don't say "Would you like to...?" or "Does anyone know...?" Those sorts of queries open you up to a sarcastic response, though as I said I wouldn't expect that tone from college students.