The question has so much baked in assumption, ignorance, and disregard that it's unanswerable. The answer rests on fundamentals the question itself already discards.
The asker has already decided what matters, what doesn't matter, and why.
The answer "Because X matters." is as meaningless as the question "Why does X matter when X doesn't matter?".
It's a thoughtless and effortless question that expects a thoughtful answer which is not effortless.
The answer is these three assertions which you will have to just accept as given. Your question exposes that you have either never taken 5 minutes to think about things like this, or have, and arrived at some other conclusion, and so would not make these assertions yourself. That explains why open source doesn't impact your product decisions. You asked why it impacts anyone's.:
1 - One doesn't need to do a thing personally to benefit from, or value the fact that a thing is possible, nor to appreciate the difference between possible (however difficult) and not-possible, nor the difference between natural and artificial difficulty or impossibility.
2 - It matters who ultimately controls ones possessions, and through them ones life.
3 - Ideals matter.