The cheapest PAYG contract offered by BT's subsidiary EE gets you 500 minutes of phone calls for 10 pounds. Which also buys you 10GB of internet and unlimited texts.
Meanwhile, 500 minutes of phone calls from a BT payphone would set you back 250 pounds!
So, it's obviously not the poor who benefits from pay phones. Except maybe a subset of homeless people who can't commit to a PAYG contract. Seems like it'd be more economical for BT/EE to just handout phones at homeless shelters and shutdown this ridiculous relic.
https://shop.ee.co.uk/sim-only/pay-as-you-go-phones
https://www.bt.com/pricing/current/Call_Charges_boo/3545_d0e...
Anyone who thinks public phone boxes will play a role in a national emergency is fooling themselves.
This is pretty optimistic, landlines get congested during major crises too. do-do-dee all circuits are busy now, please try your call again later.
> Some of the call boxes we plan to protect are used to make relatively low numbers of calls. But if one of those calls is from a distressed child, an accident victim or someone contemplating suicide, that public phone line can be a lifeline at a time of great need.
This is quite clearly outlined in the article.
Plus not everyone have smartphone and these maybe the only way those on the street especially the homeless can call others.