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Comment by datavirtue | Hacker News Reader

I believe it. Home Depot's checkout is so easy to game. The person they have watching the checkout gives zero fucks and is more likely to help you steal shit than prevent mistakes. I have gotten so much free shit from home depots self-checkout that I lost count.

Later I check the receipt to find items missed. That's with employees helping.

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I want a discount for using the self checkout . Stop n shops self checkout is so bad I avoid it at all costs .

Home Depot self checkout is the worst, I was actually coming to these comments to call it out specifically.

There _no way_ to enter part codes. So if you grab a few washers, a bolt, and something else without a barcode on it you _have_ to have the assistant come over, login, then enter the codes/quantity.

I even took pictures of the barcodes in the aisle one time and it wouldn’t work, the assistant said those barcodes don’t scan, entered the 3 character code on the washer/bolt/etc is the only way.

At least at Kroger I can enter the produce code or search by name.

They outsource all their tech to big contracting firms. Their apps, website, and everything else technology-wise were a complete clusterfuck during the pandemic and I wouldn't be surprised if they are all still hosed.

Home Depot is the most successful big box hardware store chain in the US. It is a serious WTF trying to use their site.

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