Didn’t they drop the two-day shipping promise a while back?
Yeah, that's probably why. They get people hooked with actually good service and then drop quality to save money once they've captured the market.
I suspect it isn’t next-day in, say, Broome. Last time I was in Hobart even it definitely wasn’t next or two-day shipping, lol.
As usual Perth gets shafted with 3rd party couriers with 0 SLA :(