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Big Tech's software is faster and less buggy than the median software product.

Source?

Big tech software is successful and runs at scale.

I've got anecdotal experience in both worlds and no. Big tech software isn't faster (what you have is way more compute resources usually), and the claim about "less buggy" gives me goosebumps.

> Source?

All the software I use. Netflix works perfectly every time. HBO Max is garbage. Amazon's website and app are pretty good, although the actual goods sold are trash. Costco is exactly the other way around.

Apples to oranges. You're not comparing big tech to "normal-size" tech (in the context of the original article), you're comparing tech companies with the biggest budgets in the world, with companies that aren't tech at all. In your example, one is a media company, the other is wholesale/retail one.

My problem with Big Tech software isn’t code quality, it’s the deliberate user-hostile decisions they make. Leetcode-style interviews appear to be doing fine at getting people who can write code.

Now look at their market cap.

It's almost as if capitalism wasn't a good system for deciding.. well, anything, really.