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Still in step 1 there?

Yeah I guess so! Maybe a transition between 1 and 2 and I probably am counted as a B2B user by them so maybe it isn’t clear to me yet how shitty they are (becoming). They even have a different account tier for business users.

For everyone's context, I think this is about the process of enshittification:

1. Prioritize customers (product feels great)

2. Prioritize B2B (sellers in this case — customer experience starts to suffer)

3. Prioritize shareholders (customer experience is terrible, now sellers' experience starts to suffer too, product eventually dies — though it takes a while)

Thanks for sharing. Someone in Indian tech news should cover this and warn people of over reliance on Amazon. In my city there’s a local market which is trying to compete by using Google ads and undercutting Amazon’s pricing for electronics items. It has impressed me. I wouldn’t have found out or actually used it though if it hadn’t been for my senior who’s older and still checks the prices at multiple places before buying.

Which is precisely what the featured article is about :-)

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