Totally agree. My PC, which needs replacing, only has 2GB of memory, because that's what the motherboard supports.
You probably do still have a 32bit system so you're still capped at 4GB of useful memory. I'd still upgrade my system if I were you.
This is a fairly common problem: http://superuser.com/questions/308310/what-limits-a-motherbo...
2. The form factor may also impose a limit. You won't find a DDR stick larger than 1GB, for example.
Of course, if either of those were the cause of a 2GB limit, then you could make the case that the whole system should be upgraded, but that's a lot more expensive than a couple of sticks of RAM.