But boot the customers when they try to give constructive feedback on what they are missing on their blog?
That link http://dabase.com/blog/Hiveage_grievances/ is not bad publicity, the reaction to it is.
That link http://dabase.com/blog/Hiveage_grievances/ is not bad publicity, the reaction to it is.
Some businesses (people) will deflect your negativity and work to find your message. Others will argue back. Most will ignore you. All would be happier if you'd chill out, or go away.
When you show that you're not going away, and not going to get nicer, some businesses will fire you as a customer. I think that's all that happened here.
One thing is obvious, their export functionality would definitely keep me from using their service...
There are to less business that say NO to customers, when what they are asking for is not in the vision of the company.