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Hetzner_OL

564 karma · joined January 23, 2018

Hetzner Online is a professional web hosting provider and experienced data center operator. Since 1997 the company has provided private and business clients with high-performance hosting products as well as the necessary infrastructure for the efficient operation of websites. A combination of stable technology, attractive pricing and flexible support and services has enabled Hetzner Online to continuously strengthen its market position both nationally and internationally. The company owns several data centers in Germany and is building a further data center park in Finland.
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Hetzner_OL··on NixOS on Hetzner Dedicated
In the future if you write any other similar guides, please consider submitting it to our Community Tutorials: https://community.hetzner.com/tutorials You can earn money towards your Hetzner Cloud account for each tutorial of yours that we post. If you're interested, here’s some more information on how to get started with writing tutorials: https://github.com/hetzneronline/community-content --Katie
Hetzner_OL··on Ask HN: Who is hiring? (December 2023)
Hetzner Cloud | Remote (within Germany) or on-site | Full-Time |

Exciting opportunities await! Ready to embark on an exciting journey with us? Dive into a world of possibilities by exploring exciting job opportunities right at your fingertips.

Check out the details on our website at: https://www.hetzner-cloud.de/en#jobs

Uncover a diverse range of professions, including but not limited to:

- Senior Cloud/DevOps/Infrastructure Engineer (m/f/x) Kubernetes and Core Infrastructure

- Senior software developer (m/f/x) TypeScript/Angular

- Software developer (m/f/x) Backend Go

We eagerly anticipate receiving your application.

Hetzner_OL··on Ask HN: Who is hiring? (August 2023)
Hetzner Cloud | Remote (within Germany) or on-site | Full-Time |

We have several vacancies to fill.

Senior Product Engineer (m/f/x) https://hetzner-cloud.de/en/jobs/1082155 We are looking for a Senior Product Engineer (m/f/x) to help us shape, build, and operate our object storage offering.

DevOps/Sysadmin (m/f/x) Kubernetes https://hetzner-cloud.de/en/jobs/1083310 As a DevOps/Sysadmin (m/f/x) you work directly at the heart of our infrastructure, which you improve with your knowledge and ideas. Thousands of virtual servers are created on our platform every day. Our stack in keywords: Kubernetes, Docker, Linux, QEMU, KVM, Ansible, Terraform, Python, Go, PostgreSQL, Redis, Kafka and RabbitMQ. For this position you have to participate in on-call rotation to ensure our product is up and running all the time.

Are you interested in one of our open positions? Head on over to our website: https://www.hetzner-cloud.de/#jobs

Hetzner_OL··on Ask HN: Who is hiring? (July 2023)
Hetzner Cloud | Remote (within Germany) or on-site | Full-Time |

We have several vacancies to fill.

Senior Product Engineer (m/f/x) https://hetzner-cloud.de/en/jobs/1082155 We are looking for a Senior Product Engineer (m/f/x) to help us shape, build, and operate our object storage offering.

DevOps/Sysadmin (m/f/x) Kubernetes https://hetzner-cloud.de/en/jobs/1083310 As a DevOps/Sysadmin (m/f/x) you work directly at the heart of our infrastructure, which you improve with your knowledge and ideas. Thousands of virtual servers are created on our platform every day. Our stack in keywords: Kubernetes, Docker, Linux, QEMU, KVM, Ansible, Terraform, Python, Go, PostgreSQL, Redis, Kafka and RabbitMQ.For this position you have to participate in on-call rotation to ensure our product is up and running all the time.

Are you interested in one of our open positions? Head on over to our website: https://www.hetzner-cloud.de/#jobs

Hetzner_OL··on Ask HN: Who is hiring? (June 2023)
Hetzner Cloud | Remote (within Germany) or on-site | Full-Time |

We have several vacancies to fill.

(Senior) Infrastructure Engineer (m/f/x) https://hetzner-cloud.de/en/jobs/1082316 We are looking for a (Senior) Infrastructure Engineer (m/f/x) to help us shape, build, and operate our object storage offering.

(Senior) Product Engineer (m/f/x) https://hetzner-cloud.de/en/jobs/1082155 We are looking for a (Senior) Product Engineer (m/f/x) to help us shape, build, and operate our object storage offering.

Ceph Storage Engineer (m/f/x) https://hetzner-cloud.de/en/jobs/1082206 As a Ceph Storage Engineer (m/f/x) you work directly at the heart of our infrastructure, which you improve with your knowledge and ideas. We manage petabytes of block storage volumes and snapshots in highly available storage clusters. Our stack in keywords: Linux, QEMU, KVM, Ceph, Ansible, Python, Go und KubernetesFor this position you have to participate in on-call rotation to ensure our product is up and running all the time.

DevOps/Sysadmin (m/f/x) Kubernetes https://hetzner-cloud.de/en/jobs/1083310 As a DevOps/Sysadmin (m/f/x) you work directly at the heart of our infrastructure, which you improve with your knowledge and ideas. Thousands of virtual servers are created on our platform every day. Our stack in keywords: Kubernetes, Docker, Linux, QEMU, KVM, Ansible, Terraform, Python, Go, PostgreSQL, Redis, Kafka and RabbitMQ.For this position you have to participate in on-call rotation to ensure our product is up and running all the time.

Software Developer (m/f/x) Backend Go - Load Balancer https://hetzner-cloud.de/en/jobs/1083989 As a software developer (m/f/x) in the Load Balancer team, you will work at the heart of our cloud products and improve them with your knowledge and your own ideas. Every day, thousands of new virtual servers are created on our platform. Help us enhance our Load Balancer product and master interesting scaling challenges. Our stack in keywords: Go, PostgreSQL, Kafka, RabbitMQ, Docker, and KubernetesFor this position you have to participate in on-call rotation to ensure our product is up and running all the time.

Are you interested in one of our open positions? Head on over to our website: https://www.hetzner-cloud.de/#jobs

Hetzner_OL··on Ask HN: Who is hiring? (May 2023)
Hetzner Cloud | Remote (within Germany) or on-site | Full-Time |

We have several vacancies to fill.

(Senior) Infrastructure Engineer (m/f/x) https://hetzner-cloud.de/en/jobs/1082316 We are looking for a (Senior) Infrastructure Engineer (m/f/x) to help us shape, build, and operate our object storage offering.

(Senior) Product Engineer (m/f/x) https://hetzner-cloud.de/en/jobs/1082155 We are looking for a (Senior) Product Engineer (m/f/x) to help us shape, build, and operate our object storage offering.

Ceph Storage Engineer (m/f/x) https://hetzner-cloud.de/en/jobs/1082206 As a Ceph Storage Engineer (m/f/x) you work directly at the heart of our infrastructure, which you improve with your knowledge and ideas. We manage petabytes of block storage volumes and snapshots in highly available storage clusters. Our stack in keywords: Linux, QEMU, KVM, Ceph, Ansible, Python, Go und KubernetesFor this position you have to participate in on-call rotation to ensure our product is up and running all the time.

DevOps/Sysadmin (m/f/x) Kubernetes https://hetzner-cloud.de/en/jobs/1083310 As a DevOps/Sysadmin (m/f/x) you work directly at the heart of our infrastructure, which you improve with your knowledge and ideas. Thousands of virtual servers are created on our platform every day. Our stack in keywords: Kubernetes, Docker, Linux, QEMU, KVM, Ansible, Terraform, Python, Go, PostgreSQL, Redis, Kafka and RabbitMQ.For this position you have to participate in on-call rotation to ensure our product is up and running all the time.

Software Developer (m/f/x) Backend Go - Load Balancer https://hetzner-cloud.de/en/jobs/1083989 As a software developer (m/f/x) in the Load Balancer team, you will work at the heart of our cloud products and improve them with your knowledge and your own ideas. Every day, thousands of new virtual servers are created on our platform. Help us enhance our Load Balancer product and master interesting scaling challenges. Our stack in keywords: Go, PostgreSQL, Kafka, RabbitMQ, Docker, and KubernetesFor this position you have to participate in on-call rotation to ensure our product is up and running all the time.

Are you interested in one of our open positions? Head on over to our website: https://www.hetzner-cloud.de/#jobs

Hetzner_OL··on [dead]
Object storage is a product that customers have asked us about for a very long time — and now we are finally building it. For that we are looking for a (Senior) Product Engineer (m/f/x) to help us shape, build, and operate our object storage offering.

While object storage itself is a fairly simple product, building and running it at scale is challenging. We want to offer our customers a S3-compatible API which they can use to upload their files like website assets, build artifacts, or nightly backups without the need to worry about how and where their data is stored. And, of course, we want to offer that in the way Hetzner is famous for: with affordable pricing and great performance. Head on over to our website: https://www.hetzner-cloud.de/#jobs .

Hetzner_OL··on [dead]
Object storage is a product that customers have asked us about for a very long time — and now we are finally building it. For that we are looking for a (Senior) Infrastructure Engineer (m/f/x) to help us shape, build, and operate our object storage offering.

While object storage itself is a fairly simple product, building and running it at scale is challenging. We want to offer our customers a S3-compatible API which they can use to upload their files like website assets, build artifacts, or nightly backups without the need to worry how and where their data is stored. And of course we want to offer that in the way Hetzner is famous for: with affordable pricing and great performance. Head on over to our website: https://www.hetzner-cloud.de/#jobs .

Hetzner_OL··on Hetzner continues its growth in the US with a new location
Well, if you already know before you order the server that you are probably going to cancel it, then it does sound a bit like you would be abusing the cancellation policy. A policy like this is not meant for testing out a dedicated root server for fun -- instead, you could ask people in our customer forum about what kinds of benchmarks they tend to get. (https://forum.hetzner.com/) A lot of our customers are happy to share these kinds of details with people on the forum, and perhaps even someone here on Hacker News would be willing to do the same thing. However, if you really do plan on keeping the server, and then you try it out for a few days and are truly disappointed with the performance, of course you can cancel your order within the first 14 days. --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Again, I am sorry that we could not accept your accounts. Every day, we also reject a large number of accounts from German and European users if there are red flags. (And unfortunately, there are some real situations that are logical that can lead still to false red flags.) For example, I have an unusual last name, especially for here in Germany, and when I have done personal shopping, I have had a number of online e-shops reject my new accounts because that looked suspicious or because they didn't think an address I wanted to send something to was real. So I understand that your frustration is real, and I am sorry for it. --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
That's not a request I think I have seen before. I will make sure to pass that on. I believe some of the dev team members will be checking out this thread throughout the day to catch up on y'alls suggestions. --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Hillsboro, Oregon's network connections have a lot of advantages. It's worthwhile checking it out here: https://www.submarinecablemap.com/ --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
@nickjj -- That might be a difference in which VAT applies to your location. If you saw an advertisement in German, or perhaps an English ad in the UK or somewhere else in Europe, you might see a price difference similar to this if your actual region is one where we are not required to charge VAT. We also have a list of what VAT rates apply to specific locations: https://docs.hetzner.com/accounts-panel/accounts/payment-faq... --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Hetzner Cloud also has an extensive ISO library, and if there is something that is missing from that library that you would like to have -- including a specific custom image -- customers can write a support ticket on Cloud Console and our team can upload it for you. --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
hi there, I am very sorry that we could not approve your account. We also do not publish a list of things that may or may not make your account accidentally appear fake. So I can't confirm whether or not it was the Protonmail or something else that may have triggered a review of your account. I am very sorry for the lack of transparency on this. I understand that it is frustrating and disappointing to be rejected as a customer. We are purposefully non-transparent about what triggers a review of new accounts. Why? If we published a list like this, it would very quickly become much easier for scammers and spammers to create realistic-looking accounts that they could use to abuse our products, and naturally, we don't want that. I glad that you have found another provider who could use to host your mail server. --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
As someone who has customer service experience in both the USA and Germany, I can tell you that there are, indeed, cultural differences. There are certain situations in the USA where Germans and other Europeans don't always have the best experience because of a cultural misunderstanding. I am also the in-house English teacher here at Hetzner. (Most companies have no in-house teacher.) Something that I personally work on with my students in my conversations class and customer service class is intonation, which can cause spoken language to come off as sounding "arrogant" by accident. In addition, written responses may accidentally come of as sounding too direct or "arrogant" for the same reason. We work on these situations in my classes. So if you ever have a ticket that you think might make for good learning material for one of my classes, or that you would like to see escalated because of a serious language/cultural misunderstanding, please write to marketing@hetzner.com and mention my name (and include the relevant ticket number). --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Thanks so much for the detailed recommendation! We're thrilled that you're with us, that you appreciate our low prices, that you find our Cloud Console pleasant to use, and that our rescale feature helps you grow so easily! --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Thanks for writing about how our team helped you resolve the issue. Have you been happy with the rest of your experiences using the cloud products? --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Wow! Twenty years in this industry is a lifetime! Thanks so much for supporting us all these years! I will pass on a +1 for you to the dev team about the managed databases. --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Perhaps you could give me a ticket number (or the latest ticket number) about this issue, and I can ask a team member to review it for you. Or, you can send the ticket number directly to marketing@hetzner.com with a link to this page, and I can do the same thing. --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
@ducktective -- You asked about being able to charge your account €20 or soomething similar. Yes, this is possible with bank transfer. You can find our bank details at the bottom of every invoice. Please enter your invoice or client number as a reference to your bank transfer. You can add more than €20 if you would prefer. And then later, if you decide to close your account, we will transfer the money back to you within 14 business days. You can find the answer this this question and others here: https://docs.hetzner.com/accounts-panel/accounts/payment-faq... --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Have you already checked out what is posted here? Maybe there is something there to whet your appetite. https://github.com/hetznercloud/awesome-hcloud --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Object storage is, indeed, very high up on the list of hoped-for items on our customer wish list for cloud products. I can add a +1 to that for you and send it onto the dev team. As always, we don't announce roadmaps of upcoming features and when they will be ready. We prefer to announce things when they go live -- just like today! --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Thanks for the feedback on both of these points. I will make sure to share these suggestions with the team! :) -Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
We are, indeed, very careful about new customers and limits, but we do this not to be mean, but to prevent abuse. Preventing abuse also means improving the overall performance for all of our customers. So by being careful about limits, we are also trying to make your experience -- in the end -- a much more positive one. --Katie, Hetzner
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Thanks for the feedback about our dedicated root servers. It's great to know that we have fans there that would like to also see these products in the States. Installing the infrastructure for our own dedicated root servers in the USA means a much bigger investment in terms of making sure the DC/DC parks are up to our very high standards. For now at least, we are concentrating on gradually adding a few more cloud locations, and then we may test the waters when it comes to other products. But of course, if and when we do that, we'll let you know once it goes live! We hope you have fun today generating a few servers in our new location in Hillsboro, Oregon. :) :) --Katie
Hetzner_OL··on Hetzner continues its growth in the US with a new location
Thanks for sharing the great news! --Katie, Hetzner
Hetzner_OL··on Hetzner Price Adjustment
Please see: https://docs.hetzner.com/general/others/price-adjustment/#wh... "in all locations" = Yes, the ASH location will also be affected. --Katie, Hetzner
Hetzner_OL··on Ask HN: Who is hiring? (July 2022)
Hetzner Cloud | Software Developer Open Source Integration | Remote (within Germany) or on-site | Full-Time | https://hetzner-cloud.de/jobs/backend-opensource.pdf

Hetzner Cloud is looking for software developers for open source integrations, platform, backend positions and/or DevOps. The Open Source position will be working on our existing open source integrations (see https://github.com/hetznercloud) for terraform, kubernetes and ansible. Hetzner Cloud is one of Germany's and Europe's most popular and fastest growing cloud providers. In partnership with Hetzner Online, we develop and operate Hetzner Cloud. In doing so, we use modern technologies and strive to optimize the work process. We develop innovative solutions in the area of cloud, hosting and highly dynamic infrastructures. For details about this position or our other open job offers like "Software Developer Backend Python/Go (remote or on-site)" or "DevOps/Sysadmin Kubernetes (remote or on-site)", head on over to our website: https://www.hetzner-cloud.de/#jobs.

Hetzner_OL··on Ask HN: Who is hiring? (June 2022)
Hetzner Cloud | Software Developer Open Source Integration | Remote (within Germany) or on-site | Full-Time | https://hetzner-cloud.de/jobs/backend-opensource.pdf

Hetzner Cloud is looking for software developers for open source integrations, platform, backend positions and/or DevOps. The Open Source position will be working on our existing open source integrations (see https://github.com/hetznercloud) for terraform, kubernetes and ansible. Hetzner Cloud is one of Germany's and Europe's most popular and fastest growing cloud providers. In partnership with Hetzner Online, we develop and operate Hetzner Cloud. In doing so, we use modern technologies and strive to optimize the work process. We develop innovative solutions in the area of cloud, hosting and highly dynamic infrastructures. For details about this position or our other open job offers like "software developer backend Python/Go (remote or on-site)" or "DevOps/Sysadmin Kubernetes (remote or on-site)", head on over to our website: https://www.hetzner-cloud.de/#jobs.

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