12,964 karma · joined May 12, 2010
edit: So, after reading a bit more you crawl the customers website and find seo ideas? I'm not really sure how it works. Maybe have something up front that really walks the person through it.
I like the comic book design of the website. Looks very cool by the way.
In my opinion, I'd say the shortness and lack of details backs up the story that they had no idea. You'd see way more words if a marketing department had it's hands on something like this. This was 100% a get something out asap job.
I'd strongly recommend forgetting about the gig economy. It's a race to the bottom unless you're willing ti put in multi-year effort to build a portfolio so you can stand out and land larger consulting gigs. This is the reason I say if you need fast cash a second job is the fastest path.
Sure, maybe this is a feature but if you're about to launch an open source sales model company you probably need to think really hard about that idea.
He's not talking about that -- he's talking about open source software sales model used by companies like Redhat and HashiCorp. The threat here is that you're developing in the open, trying to up-sell enterprise features, professional services, and support. Then you have XYZ startup appear, they take your open-source code, repackages it and then sells enterprise features, professional services, and support. They basically leech off your OSS code and community, provide nothing back, and actively compete with you. It's brutal.
However, you know how to hold a job. You've had one for 11+ years. So, just get a second one. You could be making double your current salary within as little as 4-6 weeks after interviews etc. That's likely the fastest path if you need money quickly.
Imagine for a second, that there is actually a LLM agent that can not only understand what you want but actually do things too. Like, why not have these systems reset passwords, check on the status of a refund, update a mailing address, change billing info, cancel your account, email me some documents, etc. This frees up people to actually work on more important things. The hardest part of all this pre-ChatGPT was understanding fully what the person wanted. That's petty much solved now.
I think we're headed to a future where you'll actually want an LLM agent vs a human in that they will know everything and can solve your issue in seconds. It's like when you win the lottery and get the support person who's been at the company 15 years and knows everything in and out. That's what these LLM's can be.
Honestly, this might even make support much easier to interact with. If you can filter this stuff you could probably have a much better support experience. ChatGPT has proved this to be true. I cannot tell you how many times I've used support and the person is some entry level tech who has no idea.
A 12.5% reduction. Also, they are way larger than I thought with 8k employees. I don't know what's involved with running an exchange but they must be into lots of things with that many folks.
This book was good https://www.amazon.ca/Advances-Financial-Machine-Learning-Ma... in that is sort of explains at a high level how you'd build a company to look at something like this (think it was one of the last chapters). You'll need extremely deep/skilled hardware/networking groups, data acquisitions (think packet capture to data) folks, people to clean and maintenance massive the data repos, internal tool teams, quantitative analysts, traders, management/admin, etc. At this level just getting the fiber to each exchange likely costs many many millions. When you go and look through those job postings you can sort of slot these into your mental model of this flow and start to see how it might be put together.
That book is good but if you are new to the topic it will be almost unreadable. At least it was for me. I had to read it 3-4 times over the years and still find new things as my knowledge grows.
I don't know if rentec is a HFT firm or what strategies they use but this was a really good interview with one of the founders https://www.youtube.com/watch?v=QNznD9hMEh0.
Also, chances are you are going to see zero communication from them when they do formally file. Since I think once they actually file they go into something called a quite period where they don't say anything publicly.
This should have gone like, "Hey, in a few months we're rolling this out and wanted to give you a heads up so you know before anyone else, since you're a major API user. We wanted to offer you a grace period and special pricing. When's a good time to chat we'll fly out.". Fly the sales team over to where he lives, wine and dine him, etc. This is what sales people do all day long for deals that are like $250k+. For deals that are $20 million a year you'll have all parts of the company bending over backwards trying to win that.
This is all just my opinion based on what I've read so far.
He probably could have walked away will at least a few million vs shutting it down if there was a small level of negotiation that took place here. I'm not sure who was on the other end of the call but strategic accounts normally get pretty seasoned sales folks assigned to them. They are used to having hard conversations around pricing and pissed off customers. That's all part of negotiation.
That call was brutal to listen too.
Or, is saying you're shutting down part of negotiation too? This likely took it too far if it was, in that you're making reddit look like the bad guy very publicly now. So, it's probably worth it for reddit to cut ties and force people into the reddit app.
No winners here:
* Apollo the company is gone.
* Apollo users are gone.
* Reddit has no customer paying money.
* Reddit cannot reference them.
* Reddit users are ticked off.
This is a case study in bad negotiation tactics on both sides. Reddit tried to squeeze them pretty hard right off the bat. Should have tried a 3 year contract or something with heavy discounts. This is wild.[1] http://christianselig.com/apollo-end/reddit-third-call-may-3...
For what it's worth, I guess you're right in that this is a whataboutism. You could take this line of thinking to the extreme, do I not cut my grass, in that I might kill some ants? Like, it needs to be cut. We need to get to space and there is going to be some costs. So, yeah, they killed some birds, a bobcat, and burnt some grass. It's worth it. Until now, I didn't realize my algorithm for caring about stuff was to prioritize my outrage via whataboutisms.
Hopefully, we can agree to disagree. Wish you well.