1,061 karma · joined July 3, 2017
The real title for this discipline is “interaction designer”, as that stems from HCI research, which itself was an extension of systems design. There is a clear lineage. Also: user experience absolutely is an aesthetic field, but again because the title is vague in practice so is its education. The thinking is that “UX” designers have a set of skills about design that are scientific, but there’s virtually nothing about human interaction that’s scientifically provable. Like you don’t do A/B testing and move a button’s position from a delta result based off of Fitt’s law or Gestalt theory (I don’t think I’ve ever met a UX designer who knows about gestalt theory). You just observe results and move the goalposts accordingly. And again apropos aesthetics: user testing just never works with wireframes, the closer you are to the final result the better the feedback.
The need to science-wash this ultimately volatile process comes from the need to assure clients that their investment in an emerging market (digital platforms from the 80s onwards) has provably positive results.
Honestly there should be a filter for these types of articles. I’m not going to bother reading something another person did not even bother writing.