35 karma · joined December 23, 2012
We just added a free for life plan to ZenMaid.com after a lot of thought and effort
Time will tell if it's right for but there's no way that it's a simple across the board as "Don't offer a free plan"
Did get some good ideas from the article though, thanks for sharing OP
For anyone interested I wrote in depth about our decision on my notion here:
https://www.notion.so/ZenMaid-Should-Launch-a-Free-Plan-1b81...
Lots of people also sell good SaaS products because they have others that have taken off (I bought one last year from someone who got funding from YC on another project, for example).
"The market likes the product. In this case, the original owner can just hire people to do the work, so there's no reason to sell." is also flawed. Do you have any idea how many developers/creators hate the idea (and reality) of hiring and managing people? Plenty would prefer to cash in and go back to building and let someone else build a team.
I had no idea you were on Hacker News, TJ, what a welcome surprise
You can argue whatever you want about your former employers but convincing SBOs that Yelp aren't extortionist scumbags based on this detail is not going to fly.
Source: I work directly with maid services and trust in Yelp is at an all time low. Literally the first comment when they are mentioned in our private group is something along the lines of "Die in a grease fire" or "F*ck Yelp". And this is from some of the nicest ladies (mostly) that you'll meet.
1. The why - if one of you is trying to legitimately change the world and the other knows up front they'd be happy to sell out for $x amount, chances are big problems regarding strategy will arise in the future, even if there never is a buy-out offer
2. Communication - I would rather work with someone whose 80% as good as the best available if their communication skills are better. Once you're out of the initial product development phase almost everything the founders do is communicating, on some level, whether that be managing employees, customers, or investors.
3.(BONUS) Growth mindset / Self-improvement driven - Starting a company means doing A LOT of shit that you don't want to. If you partner with someone that is afraid to be terribly shitty at something and won't even try, you're in for a rough time.
My company is also at a point where my business partner and I could reasonably step away and spend 4 hours a week literally running the business but of course, that's not what business is about, it's about helping our customers and we work hard every day to do that.
Think my "issue" here is I was one of the people who only had that source of prevailing wisdom for a long time and while I can't say it helped me create the business, it did create the dream that led to me starting, and powering through, what I currently do.
(also, while my partner and I both work hard on the project we both happen to be on a tropical island in Thailand at the moment ... but it's 8 am and beautiful and I'm sitting here on HN :-D )
We've started "outsourcing" more (hiring help really) but I intend to talk to all of our customers personally for as long as I can.
Whether you're selling B2B or B2C is also going to make a big difference here.
Our main channels getting started were Google and a review site called Capterra (did paid advertising on both), as well as LinkedIn Marketing. Now we have a few other channels and partnerships but that's how the company got off the ground and profitable (I say we to refer to myself and my business partner)
I agree about "serious" business but there are different types of businesses and terms like these help
https://www.uservoice.com/jobs/lead-qualifier/
Join a growing sales team (you'd be the 5th team member) at an established company (6 years) that still has that start up feel.
ZenMaid.com (Part time, Remote or local to the SF Bay Area)
ZenMaid.com is management software specifically for maid services. This was our original plan but we're currently pivoting to a more general service software and could use an extra hand.
Bootstrapped lifestyle business, no intention to go to VCs or outside for funding.
Looking for a 3rd partner/founder who is familiar with: - jQuery, Ruby on Rails, Postgres, Heroku (most important, - Ruby on Rails and jQuery). - design experience is a plus. - able to work part time (~20 hrs/wk).
Equity only (amount negotiable). This is a good opportunity for anyone looking to gain experience with the possibility of escaping the rat race. We have found a small product market fit but will know a lot more of our direction in the next couple months.
Email me at Amar (at) ZenMaid.com if interested or you want to find out more.
Thanks!
More info here: https://www.uservoice.com/jobs/
If interested you can reach out to me directly (recommended) at Amar@UserVoice.com or submit an application online.
You'd be the 4th person on a fast growing sales team with an established company (6 years) and proven market fit. We just developed the sales process a little bit more than previously and you'd still have the chance to help shape it as we grow. You'd also be the only SDR and in line to move up to account manager very quickly as we hire.