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All of those system of records are adding exactly those capabilities and bundling them at no extra cost. How do you plan on overcoming that?

We should talk. I used to work with universities.

Companies price discriminate.

Wow Edwin, just wanted to thank you for replying. I'll email you latter.

What I meant was, we don't want to redirect them to another website. I agree with what you mention.

Sorry if I wasn't clear.

Hi, Stripe's support keep telling us it is a a bank error.

According to stripe logs, a successful transaction has 3 steps: create a token (/v1/tokens), then the customer (/v1/customers) and finally generate the payment (/v1/charges). At the moment, all the transactions are falling when they receive the customer (/v1/customer). I am not sure what's causing the issue, I am requesting to talk to an engineer to get any response other than "talk to your bank" (we have talked to them 4 times already :(

Thanks for giving me the chance to clarify what's going on.

We are using stripe's api in the frontend to generate a token and then it to our backend in order to generate the "customer" and the "charge". Our backend is on Rails so we are using stripe's ruby gem.

Any advice?