clementjanssens

Oh damn, I feel kinda bad reading this for the company haha.

It’s definitely a risk, and I think trusting AI too much is still a bit premature.

Retalk.bot will let users create their own workflows and control exactly what they want to allow or not.

In this specific case, I would’ve preferred sending a quote rather than letting someone buy a car directly.

Many people have told me that. You're right!

Thanks for your feedback

We made it with a friend He uses After Effects, Premiere Pro, Apple Motion & Figma for graphics

I hope this helps you and don't hesitate to give feedback!

I'm working on my new API for sending transactional emails.

It was only natural that I created an onboarding.

To do this, I had to offer ready-to-use templates.

So I share the template code for free Available in raw HTML/CSS or in Tailwind

We do not wish to reveal the system that has been implemented to detect potential fraud on a public forum like this one, but I can assure you that no confidential information can be disclosed to third-party services. While we may occasionally use services like this, we ensure that no sensitive data is sent, as long as the Mailhub service is used correctly.

Why ?

Why ?

I didn’t understand, can you explain What do you mean ?

Happy to se that it’s working ahaha

First of all, thank you for this incredibly detailed feedback. Once again, thanks to HN.

I’ll try to respond to each point as thoroughly as possible.

Mailhub is a tool primarily intended for technical teams to use for transactional emails, although it's indeed possible to send any content you want.

There is tracking for both opens and clicks. Technically, it's similar to what the competition offers. I admit that we haven't yet tackled more specific issues like Safari's anti-tracking technologies.

We’re currently working with simple technologies. We’re still in the early stages.

We don’t have a campaign scheduling feature, as we’re focused on transactional emails, which are typically sent via the system in response to user actions. That’s why we haven't implemented the suite of tools you mentioned.

As for GDPR compliance, it's up to the developers themselves to ensure they comply. We have several ideas to make this easier, and it’s in the pipeline.

Regarding MJML, I completely share your view and am not trying to challenge that technology. I'm simply offering a similar tool (which simplifies email editing) but from a different perspective.

We’ve taken note of all your very pertinent remarks. Thank you for these valuable insights; they’ll help us determine the future of Mailhub.

Thanks!

Hahaha, I hadn't thought of that. I realized that "hub" could indeed quickly make people think of a well-known site. I figured that, in a mostly male-dominated sector, it could only be more striking. And it worked on you!

I understand your desire for anonymity, and I respect that.

Thanks again for your valuable feedback; it’s definitely one of the most relevant, even though all feedback is important!

You seem to be a great asset to your team, so it's no surprise they call on you, haha. Best of luck moving forward, and thank you!

Thank you for your feedback. I agree with you, and I understand that the pricing might seem a bit confusing; we’ll work on that as soon as possible!

As for the watermark, it’s only present in the free plan.

At the moment, we’re simply using Amazon SES services and have implemented a robust system to monitor complaint rates, bounces, and especially potential spam.

We plan to use our own IPs to ensure better service, but our primary goal right now is to find our Product-Market Fit (PMF). It’s in the pipeline.

We’ve done a lot of work to prevent spammers. In the past, with the predecessor of Mailhub, we experienced this kind of problem and have put everything in place to ensure it doesn’t happen again.

You're right. And honestly, it might be a bit crazy.

As a project manager in several small startups, I've often been frustrated with the existing solutions.

In certain projects, I had to juggle 5-10 templates in multiple languages, and it quickly became a nightmare to manage on a daily basis.

So, I took all the points that drove me crazy and tried to turn them into something cool (or at least less of a headache).

Except for Resend, I find that most of them are overly complex, and in the end, we're limited. The developer experience is far from perfect, and I'm convinced there's a niche to explore.

And I'll say it again, but it's probably a bit of madness.

Both There are rules for filtering, but there is also an AI that allows checking the potential danger of the content.

I understand. With Mailhub, we're trying to provide a fresh, simple, and effective solution.

We haven't yet developed the option to rent IP addresses, but we could consider it in the future.

We'll keep our users informed about upcoming updates!

Thank you for your feedback.

Exactly, it's incredible. It's a pleasure to exchange like this. As mentioned earlier, we've already experienced similar issues and have done everything we can to prevent it from happening again. Thank you for emphasizing this point, especially considering that Mailgun is a pillar in the field.

Thank you for your feedback; it's incredible. Precise and effective, it's exactly what helps us improve the product. So, first of all, thank you!

I understand your comment regarding billing, and we will work on that to make it easier to understand.

Regarding the daily limit, Mailhub is a v2 product of a previous one called Mailwind, which was a similar "plugin." We decided to rebuild everything from scratch—the code, branding, everything. So, we've already encountered scammers as you described and have implemented an effective system to prevent that:

Maximum security on our payment provider (Stripe Radar) A custom AI that analyzes sent emails (by code or template) and reviews the content. In case of excessive fraudulent sending, the account can be blocked. Thank you for the warning; we've already dealt with this kind of problem. I understand your request concerning SMTP. We aren't ready for this service yet, but we will work on it very soon. Do you have a contact I could use to alert you when this service is implemented?

As for the "to" field, you’re right, it could be an issue. We prioritized ease of integration but will ensure this feature is monitored closely.

Regarding the typo, fix in progress, thank you!

An API

You can use the templates you've already built elsewhere; it will work exactly the same way. You can also convert them to Tailwind for better clarity. And you can split them into layouts and pages to take advantage of reusability.

A test email is a request sent with a development API key. The email is processed just like in a traditional send but isn't actually delivered. Instead, it ends up in a "virtual outbox," which prevents damaging your domain's reputation while still allowing you to intercept the emails. It's a bit like Mailtrap.

The pricing might not be the clearest. My apologies.

I'm working on a relatively powerful PC. Thanks for bringing it up; I'll look into it soon!

Thank you for your feedback, it's very valuable.

Yes, I had needs for my startup clients and never found a solution, so I decided to create one. I tried to combine the best of both worlds: flexibility by keeping HTML code and simplicity with Tailwind and other tools.

Thanks again for your feedback. I'd be happy to hear more if you try the product.

About the landing page, I took note of that, and I'll address it as soon as possible!

Yes, I do

Yes, I didn't added yet, will do it asap! Thanks

Thanks for your feedback

Indeed, your two questions will answer themselves over time, but we are doing everything possible to keep competitive prices. As for the deliverability rate, we have implemented several mechanisms to ensure that it remains optimal.

I agree with you about SMTP. Emails in general are a legacy joke.

Hi HN,

I'm Clément, a freelance developer for 5 years now. I've worked in several startups and often encountered the same problem: creating stunning transactional emails was a real headache to create and maintain.

So, I created Mailhub, an email API with all the tools to make it easier to build, test, send, track & monitor transactional emails

Among other features, you can:

- Use reusable layouts & pages powered by Tailwind - Dark-mode & responsive supported - Access a virtual outbox - i18n - Build from pre-built templates ...

All of this comes with a simple API & reliable deliverability rates.

I hope you like it as much as I do. I'm really open to feedback!

See you soon