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donmatito

470 karma · joined November 8, 2015

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donmatito··on “You’re Not the Customer, You’re the Product”
The incentives for "as long as you're happy with our services, you'll keep paying us" may not be 100% aligned with user interest (see: services difficult to unsubscribe and so on) but they seem much better than the alternatives.
donmatito··on Why Single-Payer Health Care Saves Money
If by "truly free market" you mean that healthy people can opt out of being insured, no, that would drive the costs up.

Risk selection is a very driver of prices in health insurance. If you can spread the risk between healthy and sick people, the price goes down. If you can't, the price goes up.

Secondly, having a population that has no health insurance means less prevention, i.e. worse health problems down the road, again driving the costs up

donmatito··on Why Single-Payer Health Care Saves Money
I would like to understand better what is meant by "single payer". I think I know what it should mean, but then I see France as an example of single-payer system. France has a complex system of insurance bodies (public entities, privates companies, some weird stuff in between)...

If I understand correctly the biggest savings come from the mandatory nature of the coverage - everybody is covered at least partially by the State, + employees by their employers, + private offers for the others + universal coverage for immigrants and the most destitute. Risk is shared between the healthy and sick people, and prevention can be maximized.

donmatito··on A Cyberattack 'the World Isn’t Ready For'
And THAT is my main objection to GMO / seed standardization
donmatito··on Ask HN: How did you acquire your first 100 users?
That totally scales if the new user long term value is sufficient to recoup these 5 months. These 5 months free are an investment, that may or may not pay off, but if it reliably pays off, then yes, it is a very healthy customer acquisition strategy.
donmatito··on Facebook Chat Extensions
To me that's very significant. Apps for chat groups are much more useful, because they can provide very differentiated services

1-1 bots are too close to regular apps, with some advantages and some drawbacks. 1-n bots are in a new, significantly different space

donmatito··on Facebook will launch group chatbots at F8
This looks like a hugely significant move. Bot makers like myself have struggled with use cases for single-user bots, as obviously a large % of these use cases were competing with apps/website.

Group bots will be immensely more relevant, in the same way that successful Slack apps often solve group problems more than individual problems.

donmatito··on Ask HN: What SaaS customer service tools does your startup use?
Self-plug alert. At Smooz we use... Smooz (https://www.smooz.io) to open 800+ shared Slack channels with each team who install the app in their Slack team. Obviously, not everyone answers, but these conversation provide 1) incredible insights into use case, unclear onboarding flow, etc 2) help convert prospects 3) help retain users
donmatito··on Ask HN: What's the one thing that let you grow the most as a developer?
I would add : Design-Ship-SELL-Support cycle :-) Nothing as enlightening for a developer to get confronted to user frustration in the Support phase AND prospect's indifference in the Sell phase
donmatito··on An Email Thread Between a Developer and Gigster
"We never had a problem with this clause before, why would you want to change it?"

Oh do I hate this line. But it's a two-way street. I'm very fortunate that for one of my first freelance gigs, I read the contract and specifically pointed out that I would be using personal/open sourced code snippets, and that I might want to reuse/open source some of the code I produced for them (only snippets with general interest).

They agreed without a flinch, and thanks to that experience, I'm going to hold every other employer to the same standard "I never had a problem with this request with any other employer, why would you want to refuse?"

donmatito··on Show HN: I hate tracking time on projects so I automated it
It looks promising, but it still requires a lot of manual data sorting, isn't it? Could you automate it further, as in output "you have worked 5 hours on project X and 19 hours on project Y this week" ?
donmatito··on New seat alert app for pregnant commuters
I like how everybody here would of course, no problem, don't-even-ask give their seat to pregnant women.

And then when pregnant women ask for seats out of exhaustion and embarassment, they hear "no, that's my seat", and it's the elderly lady two rows farther who gets up.

donmatito··on Show HN: Explore Ancient Rome in Virtual Reality
That looks awesome!
donmatito··on Things I learned creating my own Messenger chatbot
In general, people interested in bots should not put too much emphasis on the chat part of chatbots. Most of the value will come from the frictionless, social experience. Nothing to download, no app switching, and your friend are already there.

Media is hyping the AI part because it is catchy, but using mostly/only quick replies and buttons gives a much better UX IMHO. So, fully agree with #4.

There are only a handful of cases where text actually reduces friction instead of increasing it. Entering a date, for example : "in 1h", "tomorrow morning" or "next friday" is really faster than other input types.

For most other cases, Messenger bots just got access to webviews. Really under-utilized so far, I think.

donmatito··on Things I learned creating my own Messenger chatbot
You'd be surprised. Telegram and Kik are pioneers in the Bot API ecosystem, and some of their features are quite advanced. True, the Messenger features set is catching up, and it seems that they go deliberately slow to see what works and exchange a lot with developers, which is good
donmatito··on RethinkDB Postmortem
These anecdotes are gold
donmatito··on Theresa May: UK must leave European single market
>Imagine combining Canada and the USA into a single country.

this is not very hard to imagine

donmatito··on Theresa May: UK must leave European single market
>We just allowed for easy border access

Do you realize you used 'just', talking about countries that were at war with each other for their entire history? When I said "we don't realize", I was talking about you

donmatito··on Theresa May: UK must leave European single market
I don't understand why you would compare "having a shared set of values" and "bitching about contribution and payback". Yes, the feeling of "being a European" has gotten weaker every year, especially since the financial crisis, but this is not what I was talking about.

The shared attachement to democracy, peace, to solidarity versus exacerbated nationalism, refusing death penalty, of some version of social democracy in the broad sense of the term, is much stronger than what divides us.

donmatito··on Theresa May: UK must leave European single market
Unrelated to the topic, I like how BBC splits clearly reporting of facts and analysis/opinion section.
donmatito··on Theresa May: UK must leave European single market
This is such a pity. European Union is (was ?) an incredible achievement. I don't think we realize exactly how improbable uniting Europe around a common destiny and a shared set of values is.

I hope the best for Europe and UK on their separate path. Given the mess, a clean cut is probably in the best interest of both sides

donmatito··on A Messenger bot acquires 100k users in 2 days
I think in this case most of the value is provided by humans tutors. AI is here only as a fallback / to tell jokes / to triage spammers

I always feel like messaging platforms bots and AI get presented as one and the same, but I think they are very, very different things. Bots = a way to provide a service on platforms on which users spend 60% of their time. Absolutely fundamental trend. AI = a way for these apps to communicate using natural language. Insignificant at this stage

donmatito··on A Messenger bot acquires 100k users in 2 days
I feel this might be one of the first "bot success stories".

If these guys confirm their trajectory, it would prove that the sharing feature recently added by the Messenger team was a key element. I would have thought that this sort of explosive virality would have to wait for bots allowed in groups, but I am very happy to be proven wrong. This is very good for the whole ecosystem.

donmatito··on Ask HN: How do you get side project ideas?
My 2 cents. Coding a side project is "fun hard", for a developer, while marketing and selling it is "hard hard". You could consider for your side project, an app using the API of a platform such as Heroku, EventBrite, Slack, Shopify, and so on. These platforms could help you make the marketing (a bit) easier, by exposing you to users in their app store/directory/marketplace. As a result, that's one of my criteria for side project.

As far as finding an interesting problem to solve. PG explains in a follow-up essay, I think, that most people get used to suboptimal situations. We, as human, are very good as rationalizing painful situations, processes, etc, as normal and good. You need to take a step back when something is long, boring, repetitive or annoying. Is it really necessary? Couldn't it be automated? Question your assumptions :-)

donmatito··on Ask HN: Is anyone using Microsoft Teams?
That's why I'm developing Team-to-team and Team-to-Slack chat :-)
donmatito··on Show HN: 2017.sucks – List bad events that happen this year
Well done. You could add a favicon, it looks strangely unfinished without
donmatito··on Ask HN: Is anyone using Microsoft Teams?
Good enough product vs crappy status quo + massive Office userbase = will probably end well for them :-)
donmatito··on Ask HN: Is anyone using Microsoft Teams?
I think you're right. Organizations who use Slack don't use email anymore. MS saw the writing on the wall, and decided to integrate an email-killer in their product suite instead of being eaten from the outside. Rather smart strategy, if you ask me.
donmatito··on Ask HN: Is anyone using Microsoft Teams?
MS Teams is in preview for now. I can tell you they are actively reaching out to Slack app developers to port their integrations to MS Teams in anticipation for the GA launch. I hope they solve the bugs, UI and mobile client issues by then too.
donmatito··on Ask HN: Is anyone using Microsoft Teams?
I agree
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