I asked to cancel my subscription once in a chat and they just flat out ignored my request although they said they would. I'm sure amazon has all sorts of scummy ways.
What a terrible experience. I'd recommend a name-and-shame, as it give a little ounce of hope that this doesn't just fall into the ether and continually happen to everyone.
I've always struggled with what to think about how companies have recently jumped on the mindfulness bandwagon. I appreciate the support but the cynical side of me still feels like it is an attempt to keep employees complacent with the growing decrease in a positive work environment.