158 karma · joined February 25, 2020
Believer in agent to agent commerce.
Tech optimist.
ML SWE @ Google cloud 2020-23, founder of modern realty s24, 2023-2026
https://x.com/needhelptho https://www.linkedin.com/in/raymond-y-xu/
blog: https://www.raymondyxu.com/
- We are currently using a 3rd party showing service which has people come and literally open doors.
- Yes we are offering representation agreements to help people tour in light of the NAR suit.
- We will solve the blacklist problem when we get to that size. Not going to start running before catching the ball.
- Incumbents like Zillow have agents as their primary customer, they wouldn't put out their main customer. Redfin's model is to have the human agent at the heart of their product, it would have to be completely remade if the customer was using the interface.
- Liens are analyzed using our disclosure summary tool. Solar loans are often liens, so same applies. Inspections are a disclosure. Contingencies fall into 5 buckets which are fairly standard of inspection/mortgage/insurance/title/appraisal. Negotiations are usually done over text message or email.
Your bartender also may pour you a drink from a can as well - I've seen this
We have similar real estate insurance to real estate agents. Agents make mistakes describing property all the time - we make mistakes, but fewer than the an agent.
The default question when we charged a discount price was - "but what am I missing out on if I choose you?" - and even when we said "Nothing!" clients bought into the discount pricing signal already and could not be swayed. This question is never asked at full price
My own realtor convinced me to bid a price that the seller accepted in 30 minutes for my home - immediately == high.
I think that is injected opinion from commenters here. & yes, we are targeting buyers who already believe that they need a service like this due to their past or current experience
But yes, when stuff like this happens, we'll have a person do the required representation.
Put it like this: if 90% of realtor time is spent on communication that is done over text an email, then each realtor will be able to serve 10x the clients. But that still leaves time for them to show up at a courthouse on a Friday, as you mention