99 karma · joined March 6, 2013
On the publisher/songwriter side, streams are not "public performances" under the Copyright Act (in the US), so royalties are not handled by the court-sanctioned monopolies that have been in place since the early 20th century (ASCAP, BMI).
* or whatever motive one wishes to ascribe to the mix of for- and non-profit entities involved in muddying the waters OpenAI-style
Still, there are definitely people trying to do the right thing for users despite frequent bu$iness side overrides, and IMO still some best-of-breed products amongst the sprawling graveyard/zombies. I could even get through to a real person at Nest customer support a few weeks ago!
Regardless of the functionality and (IMO) great engineering of the products, it's amazing that the biz side has never seemed to care much for its community of users.
While the complexity of translating screen -> paper across platforms, resolutions, etc. is huge and ever-expanding, can anyone comment on why it isn't a solved problem by now? Are there just too many ancient protocols left to support (for a large enough sales surface) so the drivers are too fragile to properly rewrite? Is it an issue of OS support for the latest protocols? It's not like printer frustration is a new phenomenon...
* Based on my own experience over the years actually reading them as someone who both cares about this stuff and works in the space.
A lot of this reflects the "professional executive" MBA-ization others have mentioned. When folks who've never been engineers, or never worked on shipping products are the ones managing engineers, it creates dissonance (and BDUF[1]). I'm pretty biased, having entered the company after a decade on well-oiled scrum and XP teams - the predictability made it SO much easier to focus on the actual work. I've always believed that fewer things 100% complete are better than many things in partial states. That just isn't the case there and caused issues for me.
[1] https://en.wikipedia.org/wiki/Big_Design_Up_Front
edit: formatting
And I totally agree on the botched demo; it's just like the stock's unfair punishment after recent great quarters. Expecting that pandemic growth would continue forever just shows the irrationality of markets.
+1 to your comment that it's time for new Googles to rise up.
[edit to fix typo]
Start with a chaotic management style that is constantly reorg'ing and forcing manager changes. I had three managers and four reorgs during my under two years. (YMMV by team but I've heard of others even in product areas who've experienced similar.) You never know when you'll be pulled from a project, projects are developed and then handed-off vs. letting the builders continue to improve them, and promo becomes a political fantasy as you shift around.
Reorgs are a fact of enterprise life, but the frequency of them at Google is a huge sign of lack of strategic direction and bad planning. Absorbing HUGE numbers of new employees into this constantly shifting structure is a recipe for disaster. (OTOH, documentation tends to be very good.) And buying up tons of real estate when so many people either WFH full time or are hybrid? Crazy.
Then there's the way projects are managed. I never thought I'd miss JIRA so much. There are always too many cooks in the kitchen and everlasting approval processes.
To all the amazingly smart, dedicated, and user-focused people still there - you rock. To the board - time to shake things up.
[edit - fixed typo]
After years on non-technical or customer-facing teams, followed by a dozen years in technical roles, I've noticed that my ability to effectively communicate abstract concepts has greatly diminished. This has held even for things I deeply understand at both a micro (the technical details and dependencies) and macro (the business context) level.
Unedited, this comment full of parenthetical statements and loaded with commas, is a prime example of what's happened. Is it due to over-training one's brain to account for all the little details? Anxiety about all that could go wrong? Over-excitement about being on the precipice of nailing something? Or more general cultural trends in the way we process information? Time will tell, unless the Singularity catches up first.
What part of 'A consumer shall have the right to request...' in the CCPA isn't clear? Nothing about "A fake user may request..." Looking forward to another ballot initiative to further clarify the law!
The secret shopper thing is a big red herring - at least the secret shopper actually buys something, and in real non-academic life is usually hired by the company (or marketing company by extension).
Disappointing to see the lack of judgment from a researcher who's otherwise done great work, and the IRB failure to boot. Good to see some acknowledgement but it feels like "let's build a tool to do the work and hope for good data." Not sure where this could've led other than a name-and-shame conference paper.
Assuming he hired a lawyer to file his other case claiming arbitrary enforcement of the CA law against his company (discussed in paragraph 4 of the complaint linked to above), that one seems much more likely to go somewhere although relief at this point is pretty unclear.
Also the first time I've noticed someone use "pivot" in the Lean Startup sense in a legal complaint (fn. 3).