rdemmer

It could vary per payment method but there could be a confirmation email and one with the license. If you received confirmation of the purchase during checkout you should be fine.

The latest update from twitter, "Payment processor is expecting to process/confirm all pending orders in a few hours after the promo ends. Everyone will get their licenses! "

@jrs235 if you got to the point where you saw a reference number then the transaction should go through just fine. There is a delay in the emails that you receive but it should arrive just fine within hours.

@marekmroz, the license key will come if the order was completed. If you need to get started in the meantime you can grab the fully functional trial download and enter the key when it arrives. It may take some time due to the volume of orders.

@MoOmer, if you finished the transaction the email will arrive. Glad that you were able to make your purchase. There is a backlog of emails to be sent but if the order was completed you will be all set.

@panzerboy, no worries it will be on the way. Happy to hear you were able to take advantage of the discount!

Hang tight scrumper, if you got the purchase confirmation page you are all set. An email will follow with delay because of the volume.

@JanezStupar thank you for your support! Take good care.

In response to comment: "If you put up an error page that says "scheduled maintenance" and the "maintenance" is unscheduled then that's a lie. It's not a mistake unless you accidentally put the wrong page up or something like that. It's a pretty common corporate thing: they have a panic situation and instead of saying "we're overloaded with traffic and can't keep the server up but are trying hard to meet the load; please try again tomorrow" or something they say "scheduled maintenance". It's barefaced lying and it's a pretty good indicator IMO of low morals. What's more if they said they had problems I'd personally be sympathetic. If they say they've "scheduled maintenance" at a busy time then I'm inclined to think they're pretty poor at running their business."

@pbhjpbhj - With 100% certainty there was no let's put up a "scheduled maintenance" page to mislead anybody. If you have followed this post, facebook, twitter, our blogs, etc. it has been clear that this was purely a volume issue and the priority was to get the website and shop up and running as quickly as possible. There are people who have been and continue to work very hard to take orders and support all of those who are experiencing issues. There have been some things to learn from this process and ensuring a proper message page appears if/when a likewise issue raises its head again in the future. We welcome and appreciate feedback from all but let's nice turn a great promotion for JetBrains developers into something ugly that it is not.

Should be fixed now. Sorry for the problem.

Sorry, shop was being updated. Should be working now.

The sale is not over! The shop is being updated and for a short time was showing the full prices. Please try again and don't purchase until you see the discounted amount. Should be working now.

The shop is being updated and for a short time was showing the full prices. Please try again and don't purchase until you see the discounted amount. Should be working now.

you can certainly expect fairness. If you are unable to purchase due to the store being down it is fair to expect an extension.

From what I know 2 days is on the extreme side but stated in the delivery policy. Should be much quicker albeit some delay due to the volume of orders.

Your welcome.

The license key can come in minutes and up to 2 business days later. If you have been billed you will get the keys. Again, send me your details and I will make sure we get you sorted.

The emails for these are backing up. You can receive it in minutes and in some cases up to 2 business days. Please hold tight. If you purchase was made you will get your license key. If you want to use it now you can download the fully functional trial and enter your license when you receive it. You may also what to check to make sure it wasn't flagged as spam.

we're still working hard on getting things running smoothly. thank you for your patience.

@quicksilver03 - keep me posted we will make sure everything works out. (robert)[dot](demmer)[at](jetbrains)[dot](com)

This is correct and I believe the delivery of the license key can take from minutes up to 2 business days from ordering.

On the product page before you hit buy, below the table with the various license options, you can change the country. Look for...

"Purchases from COUNTRY are charged in CURRENCY. If you are not from COUNTRY, please select your country."

@skiabox we are working on it. sorry for any inconvenience.

Gotcha. We have our hand on the pulse and will keep everybody here posted.

I can assure you that this was not to "just create hype" and that the team is working to get up and running as quickly as possible.

The 47 Euros version of IntelliJ IDEA is v.12

@floydpink, the answer is yes.

The renewal is optional. You would still be able to use the builds released, during your valid subscription period after it ended. But in case you wanted to use builds that will be released after your subscription ended, you would have to go for a renewal.

Happy to hear that!

@sergiotapia, you can switch your country... on the purchase page you should find text below the table to do this...

Purchases from 123 are charged in XYZ. If you are not from 123, please select your country

The commercial license is the basic licensing model and it has the same functionality as a personal or an academic licenses. JetBrains offers discounted personal models to support private individuals. It is only the following exception, which allows you to buy a discounted personal license model: If you have to pay it out of your own pocket, you are not getting reimbursed for buying it and you do not use any company detail (company name, company address, company VAT ID) during the purchasing process.