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agosnell

54 karma · joined November 4, 2009

Andrew Gosnell

Customer support at Zapier: https://zapier.com

Email: first.last at zapier

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agosnell··on Airlines are charging solo passengers higher fares than groups
AirUandMe
agosnell··on Facebook, Instagram go down around the world in an apparent outage
If you use their API and haven't seen it yet, their issue is listed here on their status page:

https://developers.facebook.com/status/issues/55989644784543...

agosnell··on How Zapier Reached $35M ARR
(Note: I work at Zapier.) Thanks for the kind words, aaronharnly! You're right, we don't have a generalized way to do that sort of thing right now, but if you're triggering from a webhook, one option might be something like:

- duplicate your prod zap

- adjust the url to send a webhook to both your prod zap, and your (duplicate) dev zap (with just a single request): https://zapier.com/help/webhooks/#triggering-multiple-webhoo...

- once your changes are ready, "promote" it by turning the new zap on, and the old one off

There could be other workarounds for doing similar things, kinda depends on the overall structure of that particular Zap. Feel free to give us a shout anytime, and we could take a closer look at your specific setup! https://zapier.com/app/contact-us

agosnell··on Apple Confirms That Its Dev Center Has Been Breached By Hackers
It's usually called something like "automatic account updater" by the credit card issuer. I think it's pretty common for merchant banks and merchant service providers to offer it these days. (We use it where I work.)

Here's an older Braintree blog post about it: https://www.braintreepayments.com/blog/automatic-update-of-c...

agosnell··on New York City Launches .nyc Domain Names
everybody pa.nyc!

Also: http://www.scrabblefinder.com/ends-with/Nic/

cy.nyc

sce.nyc

iro.nyc

agosnell··on If I Made Another Monkey Island...
That sounds like what would normally be called a patron in English. See definition 4 here: http://en.wiktionary.org/wiki/patron#English

But I think patron may have connotations of influence over the artist. (I could be wrong on that.)

agosnell··on Give people an iPhone 4S, tell them it's an iPhone 5
I think the simplest explanation for it is that HN is large and contains multitudes.
agosnell··on The $4 Million Complaint Call
True, time is always limited, but there's also something to be said for doing things that can't possibly scale while your company is still small enough for it to be possible.
agosnell··on Top Technologies Used By YC Companies
I'm pretty sure that's just sites using paypal/google checkout, and not including other payment processing methods.
agosnell··on Yahoo to Launch "Chrome Killer" Tonight
Shape of the logo reminds me of Adobe.
agosnell··on Writing the Fastest Code, by Hand, for Fun (2005)
Yes, it seems unlikely one would consider Mr. Goto harmful.
agosnell··on The $36 soda: Overdrafting in America
I had a bizarre overdraft charge from Suntrust, as well (although I got them to reverse it.) It happened this summer when I was closing my checking account with them.

The closing date was set to the day that the last scheduled charge was going to hit, and so they gave me my cashier's check with all the funds except the $25 for the last scheduled charge. But there was also going to be a credit for $0.10 in interest on the account (which was necessary to pay the $25 charge.)

Apparently the system was able to calculate all of that properly so that the debit matched up to the funds left in the account on the closing date, but on that day the debit was processed before the 10-cent credit. So they wanted to charge me $75 in fees because of a 10-cent overdraft that their system created!

agosnell··on How to Give Your Product Personality
Yeah, in the blog post Jason added the example of our thank-you cards, but I personally think the actual product design is even more important. Kevin gives some examples in his "Designing Web Apps Users Love" presentation:

http://www.siliconprairienews.com/2011/09/sunday-video-wufoo...

Edit: Also, thank you! It's always nice to hear feedback from people who use Wufoo.

agosnell··on SurveyMonkey Acquires Wufoo (YC W06)
Thanks! Fixing that now.
agosnell··on Apple faking 489 to 815 PPI on iPhone 4 ads
Or 3d television on 2d television
agosnell··on Tech sector in hiring drive
There was one last weekend, might want to check it out:

http://news.ycombinator.com/item?id=1255491

agosnell··on Ask HN: Who's hiring?
Wufoo is hiring someone for customer support. We're in Tampa, FL but we are accepting remote applicants.

More info here: http://wufoo.com/2010/04/07/wufoo-is-hiring-a-customer-suppo...

agosnell··on How WooThemes Quietly Built A $2 Million Per Year Business Selling Themes
No, Wufoo and WooThemes are not related. Other than phonetically, that is.
agosnell··on IPad: an Apple for Mom - The uncomputer for the people
Definitely agree with this. With an iphone and a laptop already, I don't have much need for an ipad.

However, I was watching the unveiling with my mom, and she thought it might be perfect for her needs. She doesn't have (or want) a smartphone and doesn't really need (or want to spend the money on) a full-fledged laptop. But she does want an easy-to-use portable device, especially one that she can use on trips for emailing, maps, watching movies, etc.

Oh, and the Wii analogy fits perfectly for her, too.